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A 4-year-old girl is brought to a Perth general practice by her mother and her mother's partner because of six months of intermittent abdominal pain. She has missed four of her last six appointments. Her growth is normal and the abdominal examination is unremarkable. The mother gives short answers, glances at her partner before each one, and has a yellow-green bruise on her upper arm. The partner answers most of your questions and stays close beside her. Which one of the following is the most appropriate action at this consultation?
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