A 3-year-old non-Aboriginal boy who attends childcare in Melbourne has had a runny nose for two days and woke last night crying and pulling at his right ear. His temperature is 38.4 °C. He is otherwise well, drinking, playing in the waiting room, and has had no previous ear infections. The right tympanic membrane is red and bulging with loss of the light reflex; the left is normal. There is no discharge and no tenderness behind the ear.

Which one of the following is the most appropriate management?

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