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A 24-year-old man was admitted yesterday to the psychiatric unit as a voluntary patient with a first episode of psychosis. He has told the team he does not want his family contacted or told anything about him. His mother telephones the ward and says she has been frightened by changes in his behaviour over the past three months and wants to describe what she has seen. She asks no questions about him. Which one of the following is the most appropriate response by the intern who takes the call?
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Keep going — a set of ten like this one, one at a time.

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