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An 81-year-old widow has told her general practitioner at three visits over four months that a neighbour lets himself into her flat at night and moves her furniture. She has changed the locks twice. She is well groomed, does her own shopping, banking and cooking, and scores 29/30 on cognitive testing. Physical examination, blood tests and computed tomography of the brain are normal, and she hears no voices. She listens to the suggestion that this may be an illness, restates it accurately, gives her reasons for disagreeing, and declines both referral and medication. Which one of the following is the most appropriate action?
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